Identifying and Locating Odors

Who Do I Contact About a Bad Smell?

Offensive odors can be a nuisance, and sometimes even pose a health risk. Whether it's a musty smell in your basement or a lingering odor from a kitchen spill, it's important to identify and locate the source as soon as possible. Here's a guide on who to contact when you encounter a bad smell:

  • Property Manager or Landlord: If you're renting, your property manager or landlord should be your first point of contact. They can inspect the property and determine if the odor is coming from a maintenance issue, such as a broken pipe or mold growth.
  • Homeowner's Insurance Company: If you own your home and the odor is caused by a covered peril, such as a fire or water damage, you may need to contact your homeowner's insurance company. They can provide guidance on filing a claim and arranging for repairs.
  • Local Health Department: If the odor is persistent and affecting the health of you or your family, you can contact your local health department. They can inspect the property and determine if the odor poses a health hazard and recommend appropriate actions.
  • Odor Removal Services: If the odor is not caused by an underlying maintenance issue or health concern, you may need to hire an odor removal service. These companies specialize in identifying and removing foul odors using various techniques, such as ozone treatment, air filtration, and odor counteractants.

By contacting the appropriate professionals, you can quickly identify and locate the source of a bad smell and take the necessary steps to resolve it, ensuring a healthier and more comfortable living environment.