Contacting Insurance Company

Reporting Water Damage

If your basement has been flooded, it is important to contact your insurance company as soon as possible. A flooded basement can cause extensive damage to your home and belongings, and your insurance company can help you cover the cost of repairs.

What to Do Before You Call

Before you call your insurance company, there are a few things you should do:
  • Take photos or videos of the damage.
  • Make a list of all the damaged items.
  • Estimate the cost of repairs.
  • Gather any receipts or other documentation that you have for the damaged items.

How to Contact Your Insurance Company

You can contact your insurance company by phone, email, or mail. The best way to contact them is by phone, as you will be able to speak to a representative directly. When you call your insurance company, be prepared to provide the following information:
  • Your name and policy number
  • The date and time of the flood
  • The cause of the flood
  • The extent of the damage
  • The estimated cost of repairs
Your insurance company will then assign you a claims adjuster who will come to your home to assess the damage and determine how much your insurance will cover.